Terms of Service En

Terms and Conditions of Service Use

Article 1 (Purpose)

These terms and conditions aim to prescribe A·TEAM VENTURES, Inc. (hereinafter referred to as “the Company”) and its users’ rights, obligations, procedures to use the service, and other responsibilities in using Creatable and all related services the Company offers.

  1. “Creatable” means the services which use the brand “Creatable” of the Company.
  2. “All related services” means the services that use a variety of brands that the Company provides in addition to “Creatable”, such as online content services, bulletin board services, and social network services.

 

Article 2 (Definition of Terms)

  1. Definition of major terms in this terms and conditions is as follows:
    1. 1. “Service” means Creatable and all related services, which has the purpose of sales, usage or sharing of services and goods the Company provides, to let “user” utilize it regardless of the type of terminal (including all kinds of wired and wireless devices such as PC, TV, portable terminal, etc.)
    2. 2. “User” means the member or non-member who accesses to the “service” of the Company and uses services provided by the Company according to these terms and conditions.
    3. 3. “Member” means the person who has accessed to the “service” of the Company and signed a usage contract with the Company, and who use the “service” provided by the Company.
    4. 4. “Non-member” means the person who uses services provided by the Company without subscribing as a member.
    5. 5. “3D model file” means the digital file which contains information such as an image for 3D printing of the object., and it includes files such as original data file, file type of STL, etc.
    6. 6. “Goods” means the contents such as 3D model file for 3D printing, printed work by 3D printer, other merchandise or services registered in “Store”.
    7. 7. “3D Modeling” means creating a 3D model file for 3D printing or designing a shape or the like.
    8. 8. “3D modeling service” means the service that directly or indirectly provides or acts on 3D modeling related to 3D printing, custom making(printing) using 3D printer, post processing, etc.
    9. 9. “Custom making” is divided into two types: custom-made 3D printing, and 3D modeling. Custom-made 3D printing means the process of making 3D model file from a member using 3D printer in accordance with user’s requirement. 3D modeling means the process of making 3D model file, by designing 3D printing object using software, etc., in accordance with user’s requirement.
    10. 10. “3D Printer sharing service” means the service that a member registered in the “Service” accepts custom-made 3D printing order, performs printing, and delivers directly to user who has ordered.
    11. 11. “3D Printing Service” means the service that the Company directly accepts an 3D printing order, prints, performs printing by its printer, and delivers directly to user who has ordered.
    12. 12. “Printer Owner” means the member who has registered a printer in “Service” and who receives an order from another user and performs printing and delivery.
    13. 13. “Buyer” means the customer who places an order with the Company in the “Service”.
    14. 14. “Seller” means the company or individual member who is registered with the company’s service and provides services, “3D modeling service”, etc. to the user or sells products on the store.
    15. 15. “Affiliate (Partner)” means the company that provides services to users through separate partnership agreements with the Company.
    16. 16. “Store” means the virtual business place set up by the Company to trade goods, etc. by using information and communication facilities such as computers to provide products to users. In addition, we use this term in the meaning of a business operator running a “Store”.
  2. Terms not defined in Paragraph 1 of this Article shall be governed by the relevant laws and regulations, otherwise shall follow normal commercial practices.

 

Article 3 (Disclosure, Clarification and Revision of the Terms and Conditions)

  1. The Company shall post the contents of these terms and conditions, business name, representative’s name, business registration number, communication supplier reporting number, business address, customer center(contact information, one-to-one contact, etc.), person in charge of the protection of personal information, etc. on the initial service page so that users can be aware of them. Notwithstanding the foregoing, the specified contents of the terms and conditions may be provided to users through a separately linked screen.
  2. The Company shall obtain confirmation for the user, providing a separate connection screen or pop-up screen so that the user can understand important contents which are defined in the terms and conditions such as revocation of offer, responsibility of delivery, refund condition, etc., before the user agrees to these terms and conditions.
  3. The Company may revise this term to the extent of not violating relevant laws such as the law on consumer protection on electronic commerce, law on the regulation of the terms, law on the electronic document and electronic commerce, law on the digital signature, and the law on the information communication network promotion and information protection act.
  4. The Company, when revising the terms and conditions, notifies the applicable date and the reason for revision with the previous version of the terms and conditions on the initial screen of the Company from 7 days prior to the effective date to the day before the effective date. Notwithstanding the foregoing, if there is a change of terms and conditions unfavorable to the user, the Company notifies at least 30 days in advance. In this case, the Company clearly compares the content before and after revision and makes it clear to the user.
  5. When the Company revises the terms and conditions, the revised version applies only to contracts entered into after the effective date of the revision, and for those contracts that have already been concluded before that date, the provisions before the revision will be applied. Notwithstanding the foregoing, the revised version can be applied if the user who has already entered into the agreement before the revision sends the intention to the application of the revision provisions to the Company within the notice period of the revision provisions under Paragraph 3, and when the Company agrees to the user.
  6. The matters not described in these terms and conditions and interpretation of these terms and conditions shall be governed by the law on consumer protection on electronic commerce etc., the law on regulation of terms and conditions, the consumer protection directive established by fair trade commission, or commercial practices, etc.
  7. If a member disagrees with the changed terms and conditions, he / she may request withdrawal from membership, and if he / she continues to use the service after the effective date of changed terms and conditions, he / she will be deemed to have agreed to the changed terms and conditions.

 

Article 4 (Use of Services)

  1. The Company shall immediately start “Services” from the time of acceptance of user’s application for use. Notwithstanding the foregoing, in the event that the Company fails to start “Service” due to business or technical difficulties, it will be posted on the Company’s website or promptly notified to the user.
  2. In principle, “Service” will be available 365 days a year, 24 hours a day. Notwithstanding the foregoing, the Company may cease the provision of all or some of the “Service” temporarily for technical reasons, including business or disability, and all or some of the “Service” may be ceased temporarily for operational purposes. In such cases, the Company will notify users in advance or after the cases.
  3. The service hours of “Service” are only available on weekdays(09:00 ~ 18:00).
  4. The Company may separately set the time available for each “Service”, and in this case, the contents shall be announced in advance.

 

Article 5 (Provision and Modification of Services)

  1. The Company offers the following services:
    1. 1. Provision of information related to goods, 3d modeling service, and signing of purchase contract
    2. 2. Delivery of goods and 3d modeling services work of which purchase contract has been made
    3. 3. Sharing of 3D printer and provision of linking platform between shared 3D printer, printer owner and user
    4. 4. Other services, as designated by the Company
  2. The Company may change the contents of products to provide by agreement to be concluded in the future, in case of sold out or changes in technical specifications. In this case, the Company will immediately notify the changed products’ content and the date of delivery, in the place where the contents of current product are posted.
  3. The Company shall immediately notify user to available address of the reason for the change on contents of the service, such as sold out or changes in technical specification.
  4. In the case of the preceding Paragraph, the Company shall be liable for damages to the user. Notwithstanding, this shall not apply if the Company proves there is no intention or negligence.

 

Article 6 (Suspension of Service and Notification on Suspension)

  1. The Company shall not be liable for any damages and loss of data, if the messages’ contents or other communication messages stored or transmitted to the service of the Company have not been kept, transmitted, or have been deleted in the state of emergency, power outage, difficulties of service facilities which is out of the Company’s control or other force majeure.
  2. The Company can stop the service after notification through pop-up and initial screen a week before service interruption if the service is temporarily stopped due to maintenance, replacement, malfunction, or interruption of communication. The Company shall not be liable for damages caused by user’s failure to recognize the contents of the notice during this period.
  3. If service cannot be provided due to the conversion of business item, the abandonment of business, or the integration among companies, user is notified in the manner specified in Article 9 and is compensated according to the conditions originally provided on the website.

 

Article 7 (Subscription of Members)

  1. A user applies for registration as a member by expressing his/her consent to the terms and conditions after providing member information, pursuant to registration form provided by the Company, and by agreeing to the privacy policy, the collection and use of personal information. Membership form is divided into required items and optional items and required items must be filled in.
  2. In any of the following cases, a user shall be prevented from registering as a member:
    1. 1. In the event that an applicant has lost the qualification for membership in accordance with Article 8, Paragraph 8 of these terms and conditions, Notwithstanding the foregoing, Exception may be made if 3 years have elapsed since the applicant lost the qualification for membership in accordance with Article 8, Paragraph 8, and when the applicant obtained re-acceptance of membership from the Company.
    2. 2. In the event that the user makes a fault, omission of description, and misspelling in the application form
    3. 3. In the event that it is judged that registration as a member is significantly impeded by the the Company’s technology
  3. A user will be regarded as a member when the Company’s acceptance reaches him / her.
  4. Members must notify the Company of any changes to registered information within a considerable period of time, such as by revising their membership information.

 

Article 8 (Withdrawal and Termination of Membership)

  1. A member who wishes to withdraw from membership may do so at any time, and the Company immediately handles membership withdrawal.
  2. The expression to terminate the usage contract referred to in Paragraph 1 of this Article should be done after the termination(completion) of brokerage services for goods and services in which the member is involved and which is in progress, and after deleting or cancelling the registration of all the goods, services and contents which the member intended to sell.
  3. The termination of use may not be effective until the matter in progress relating to paragraph 2 of this Article is processed. All disadvantages related to this will be borne by the member.
  4. In the case of withdrawal from membership, The Company does not compensate the accumulated benefits such as mileage and points accumulated by the member with cash, etc., and at the same time, the benefits accumulated will be lost. In the future, even if the same member joins again, the lost benefits cannot be used.
  5. The Company may delete or retain personal information of the member when a member requests. Notwithstanding, the Company may retain personal information for a certain period of time, if there is a need to hold it due to the confirmation of relationship about rights and obligations related to transactions, in accordance with the relevant laws and regulations such as Commercial Law, etc.
  6. In any of the following circumstances, the Company may restrict the use of services by the member, or disqualify the member.
    1. 1. The member registered false information at the time of application
    2. 2. The age of the member is under 14 years of age.
    3. 3. The e-mail address is the same as already registered member’s e-mail address
    4. 4. The member has stolen someone’s ID and password
    5. 5. The member does not pay his/her debt on due date in relation to the use of goods purchased using “Service” or other utilization of the Company
    6. 6. The member interferes with another’s use of “Service”, or commits an unethical act, such as the illegal use of another’s information
    7. 7. The member commits an act that is prohibited under these terms and conditions, or commits any violation of the laws or other public orders or customs in the use of “Service”
    8. 8. The member impairs the reputation of the Company or others or gives disadvantages to others
    9. 9. The member distributes computer virus programs that cause malfunction of information communication facilities or destruction of information
    10. 10. Other requirements for application for use prescribed by the Company are not fulfilled
    11. 11. Deemed inappropriate to keep him/her as a member for other reasons
  7. The Company may notify the intention of termination of paragraph 6, by the following methods.
    1. 1. E-mail, Telephone, FAX
    2. 2. Other address the member has registered with the Company
  8. The Company can disqualify the membership if the same behavior is repeated more than once after the Company has restricted or suspended membership, or if the reason is not corrected within 30 days.
  9. If the Company disqualifies the membership, the membership registration will be terminated. In this case, the member will be notified and given at least 30 days prior to the termination of the membership registration.
  10. The disqualification of membership in this Article shall take effect when the Company has sent the notice of termination to the member.

 

Article 9 (Notification to User)

  1. When the Company gives a notification to user, it may provide such notification to the user via e-mail address submitted by the user.
  2. The Company may substitute individual notification by posting on the “Service” bulletin board for more than one week in case of notifying to many unspecified users. However, individual notifications shall be given to matters that have a major effect on the user’s transactions.

 

Article 10 (Application of Purchase of Goods and Services)

  1. “Service” user shall apply for a purchase on the “Service” by the following or similar methods, and the Company shall provide the following contents to user in order to facilitate the purchase order. However, the application of the item two (2) to four (4) may be excluded to a member.
    1. 1. Selecting materials available for 3D Printing production, searching 3D Printer, searching and selecting goods, etc.
    2. 2. Entering name, address, mobile phone number, e-mail address, etc.
    3. 3. Confirmation about the contents of the terms and conditions, the service for which the withdrawal right of subscription is restricted, the shipping fee, and the installation fee.
    4. 4. Purchase of goods and services and confirmation hereof
    5. 5. Choosing payment methods
  2. The Company shall notify the user of the receipt when the user has an application for purchase.

 

Article 11 (Establishment of Purchase Agreement)

  1. In the following cases, the Company may refuse to approve the purchase application under Article
    1. 1. Fault, omission of description, and misspelling in the application form
    2. 2. If a minor purchases goods and services prohibited by the law on juvenile protection
    3. 3. In the event that it is estimated to be extremely difficult to approve the other purchase application in terms of the Company’s technology
  2. If the Company concludes a contract with a minor, the Company must notify that the minor or the legal representative can cancel the contract if the legal representative does not agree to the contract. Cancellation of contract at this time is only before the commencement of order production (acceptance of printing, etc.), and after the acceptance of order, a minor will also follow general company refund policy of the Company.
  3. The contract shall be deemed to have been established when the Company’s consent reaches the user in the form of confirmation of receipt of Article 12, Paragraph 1.
  4. The consent of the Company must include information on whether the user can confirm his / her application for purchase, whether the goods are available, and information on the correction cancellation of the purchase application, etc.

 

Article 12 (Individual Terms and Conditions of Use)

Depending on the contents of the services provided by the Company, the Company may obtain member’s consent by determining individual terms and conditions of use for each individual service. In this case, individual services’ terms and conditions shall take precedence over these terms and conditions.

 

Article 13 (Registration of Goods and 3D Modeling)

  1. User can display registered 3D modeling by his/herself to “Service” of the Company
  2. The Company may review the user’s published 3D modeling from time to time, and delete it without notice if deemed appropriate, and the Company shall not be liable for this.
    1. 1.In the event of infringement of property rights or other rights of third parties
    2. 2. In the event that it violates other relevant laws and regulations

 

Article 14 (Fees(Commission))

  1. User’s subscription to the “Service” is free, and user will only be charged a fee when using certain services.
  2. The service fee policy may be changed according to the circumstances of the Company and is subject to the regulations set forth by the Company’s service.
  3. User must pay a fee for using service. User must also pay a fee for using payment methods (credit card, mobile phone, bank transfer, etc.).
  4. User has the obligation and responsibility to sincerely report and pay all taxes imposed or obligated on him/her by using the Company’s service.

 

Article 15 (Payment Methods and Tax invoice)

  1. The payment method for goods/services purchased from “Service” can be made by any of the following methods. However, the Company cannot collect any additional commission on the payment of the merchandise with regard to the payment method of the user.
    1. 1. A variety of bank transfers such as phone banking, internet banking, and mail banking
    2. 2. A variety of card payments such as prepaid card, debit card, and credit card
    3. 3. Online deposit (virtual account
    4. 4. Payment by electronic money
    5. 5. Payment upon receipt
    6. 6. Payment by points paid by “Service”, such as mileage
    7. 7. Payment by means of gift certificates authorized by the Company or affiliated with the Company
    8. 8. Payment by other electronic payment methods, etc.
  2. If a user wishes to issue a tax invoice from the Company, he/she may request the issuance of an electronic tax invoice by e-mail specified by the user after confirmation of purchase(termination of service).

 

Article 16 (Receipt Confirmation and Change and Cancellation of Purchase Application)

User who has received a notice on confirmation of receipt from the Company may immediately request a change or cancellation of purchase application after receiving the notice if there is any discrepancy in intention. And the Company shall cope with the request without delay when the user requests before delivery. However, if the payment has already been made, it shall be subject to the provisions regarding revocation of offer in Article 19.

 

Article 17 (Supply of Goods, etc.)

  1. The time when the Company provides products and services to user is determined by the individual products and services, and the Company takes appropriate measures to ensure that the user can confirm the procedures and progress of supply of goods and services.
  2. The Company specifies the shipping method, the shipping cost holder, and the shipping time by methods for the goods purchased by user. At this time, 3D printing is customized, so the shipping period may be represented as the estimated time period rather than the specific date. If the Company exceeds the contracted delivery time, the Company shall indemnify the user for damages resulting therefrom. However, this shall not apply if the Company proves that there is no intentional negligence. And if the printer owner who shares 3D printer does printing by receiving orders (3D printer sharing service) and the Company does not make direct 3D printing, the printer owner who received the order takes responsibility to keep delivery date. Damages at this time must be compensated by printer owner who received the order.

 

Article 18 (Refund)

when the Company cannot deliver or provide goods for the reasons such as sold out, etc. the Company shall notify the user of the reason without delay. The Company will issue a refund within the next business day from the date of purchase or take the necessary action for your refund.

 

Article 19 (Withdrawal of Application and Refund)

  1. Provisions on withdrawal of applications and refunds are in accordance with relevant laws and regulations such as the law on consumer protection on electronic commerce.
  2. A user who has entered into a contract with the Company for the purchase of goods may withdraw the offer within 7 days from the date of notice on confirmation of receipt confirmation.
  3. If a user receives the delivery of goods, return or exchange is not allowed in the following case:
    1. 1. The goods are lost or damaged attributed to user’s fault
    2. 2. The value of goods is significantly damaged by user’s utilization or some consumption
    3. 3. The value of goods is significantly damaged so that it is difficult to resell it over time
    4. 4. User has damaged the packaging of goods which can be replicated with same performance
    5. 5. The goods which is customized according to user’s order is already being produced (3D printing prototype production, 3D modeling data work, 3D printing customized products)
  4. As 3D printing service (prototype production) and 3D printing is a customized order production method, it is possible to withdraw the application and refund in accordance with the relevant laws and regulations before 3D printing operation. Notwithstanding the foregoing, in the case of 3D modeling request, no withdrawal of application and refund is possible, due to the reason that modeling work starts after user’s payment through deliberation between the modeler registered in “Service” and the user.
  5. “Before 3D printing operation” in the preceding paragraph means the situation that “waiting for acceptance” is indicated in the progress of order history in the case of 3D printer sharing service, which is before 3D printing production or before product preparation. If this step changes to “Accept Order” or “Printing in Progress”, the order cannot be canceled or refunded. For 3D printing service, the printing order is processed as soon as the buyer’s payment is completed after the quotation is issued. Therefore, the steps before the payment are regarded as “Before 3D printing operation”.
  6. If 3D printing result is different from the 3D modeling uploaded by user, it is possible to refund 100% on condition that the defect is caused by the operation error, not the error and deformation by general printing method. The offer can be withdrawn if it is a standard product.
  7. In the case of Items 2, 4, and 5 of Paragraph 3, if the Company has not specified in advance that the revocation of offer is restricted, or has not provided the product, there is no restriction on the revocation of offer.
  8. Regardless of the provisions of Paragraphs 2 and 3, if the contents of goods, etc. are different from the contents of the advertisement or contract, user can withdraw his offer within 3 months from the date user received the goods, etc. or within 30 days from the date user were informed or could have known the fact.
  9. For detailed refund policy of 3D printer sharing service, please refer to the following additional regulations (regulations on 3D printing sharing service).

 

Article 20 (Effect of Revocation of Offer, etc.)

  1. If the Company receives returned products, the Company shall refund the payment for such products within three (3) business days. If the Company delays refund of such payment, the Company shall pay for late interest calculated by late interest rate prescribed by the enforcement decree of the law on the consumer protection in electronic commerce transactions, etc., multiplied by such delayed period.
  2. In relation to the Company’s refund of the payment above, if the user made such payment by credit card or electronic money, etc., the Company may request immediately that the business entity which provided such payment methods suspend or cancel its request for such payment for the products.
  3. If the offer to purchase has been revoked, user shall be responsible for any costs required for return of the products. The Company shall not be entitled to raise any claims for damages or penalties due to such revocation of the offer. Notwithstanding the foregoing, if the offer is revoked because the products are inconsistent with the specifications as advertised or of the agreement, the Company shall be responsible for any expense required for return of the products.
  4. In the event that user pays for any shipping charges for the products received, the Company clearly indicates who shall be responsible for any expenses incurred from revocation of the offer.

 

Article 21 (Collection, Use, Modification, and Protection of Personal Information)

  1. The Company collects minimum information necessary for the fulfillment of orders and purchase contracts when collecting information from users.
  2. The company must collect the user’s consent when collecting personal information which can identify users.
  3. The Company shall not use collected personal information for purposes other than the purpose without the user’s consent, or provide it to a third party, and the company shall take all the responsibilities. However, this shall not apply to the following cases or different laws and regulations.
    1. 1. When the Company provides minimum information (name, address, and contact information) necessary for consultation and delivery to the 3D printing manufacturer in connection with order production
    2. 2. When necessary for calculating payment of goods and services transactions
    3. 3. When the Company provides information processing in a form unable to identify specific individual, when the information is needed for statistical writing, academic research or market research
    4. 4. In order to prevent identity theft
    5. 5. When there is an inevitable reason required by laws and regulations
  4. If the Company is required to obtain the user’s consent pursuant to Paragraph 2 and 3, the Company shall specify or announce the contents of the provision of Article 22, Paragraph 2 of the law on promotion of utilization of communication network in advance, such as the identity(position, name and telephone number, other contact information) of the person in charge of personal information protection, the purpose of collecting and using information, and the user may withdraw this consent at any time.
  5. User may request the reading and correction of his / her personal information held by the Company at any time, and the Company shall be obliged to take necessary measures without delay. When user requests correction of the error, the Company will not use the personal information until the error is corrected.
  6. The Company shall minimize the number of administrators for protecting personal information and take all responsibility for damages to user due to loss, theft, leakage, alteration of user’s personal information including credit card and bank account.
  7. The Company or a third party who receives personal information from the Company will destroy the personal information without delay when they have achieved the purpose of collecting or receiving the personal information.

 

Article 22 (The Company’s Obligation)

  1. The Company shall not act against laws and these terms and conditions, or good public order and morals, and will strive to offer stable service and goods pursuant to these terms and conditions.
  2. The Company will be equipped with a security system for protecting users’ personal information (including credit information), so that users can safely use services.
  3. The Company has the obligation to provide services continuously and reliably according to these terms and conditions, except when the following conditions arise.
    1. 1. Inevitable due to maintenance, periodic inspection or construction of service equipment
    2. 2. If a telecommunications business entity prescribed in the law on telecommunications business has suspended telecommunications services
    3. 3. Wartime, affairs, natural disaster or equivalent national emergency has occurred or is likely to occur
    4. 4. Service use is hindered due to equipment failure or excessive use
  4. The Company shall cope with the opinions submitted by user in accordance with the appropriate procedures, and shall notify the User of the reason and the processing schedule when the process takes a certain period of time.
  5. With regard to goods, etc., in the event that users are damaged by unfair indication or advertisement of the Company pursuant to laws on the fairness of indication or advertisement in Article 3, the Company may compensate for the damages.
  6. The Company shall not e-mail an advertisement for profit-making against the will of users.

 

Article 23 (Obligation for Member ID and Password)

  1. Members are liable for managing their ID and password. The member shall be liable for any loss or damage due to negligent service management or any illegal use by a third party.
  2. Members should not allow a third party to use their ID or password.
  3. In the event that a member becomes aware that a third party steals their ID and password or uses them, the member should immediately notify the Company and follow the direction of the Company. Members are liable for all responsibilities occurred by not notifying the Company.

 

Article 24 (Seller’s Rights)

The seller decides on the type and scope of service provided, selling price, terms of transaction, etc., and the Company does not intrude on it. However, The Company may set the terms such as payment method of commodity price, delivery method, etc. to prevent buyer’s damage.

 

Article 25 (Seller’s Obligations)

  1. Seller must cope with the process such as the provision of identification information, management of transaction process, execution of transaction to the purchaser, delivery of goods, revocation of offer, or refund, etc. in accordance with selective terms and conditions the Company notifies in advance through service screen.
  2. Sellers must respond in good faith to members’ questions regarding the transaction.
  3. Seller shall not restrict the buyer’s right (withdrawal right, etc.), misrepresent any false or post contents violating other laws, regulations or terms and conditions(including any text, photographs or explanations), or engage in any unlawful act that may jeopardize the safety and reliability of service. In the event of a breach, the Company may cancel or suspend the transaction, and take other necessary actions for the related user or the transaction concerned.
  4. The seller cannot use other users’ personal information such as buyer, that he/she learned during the execution of contract for purposes other than those specified in law, these terms and conditions, or the Company’s privacy policy. Failure to do so may result in the Company being exempted from all liability at the seller’s own expense, and the seller’s membership may be suspended or disqualified.
  5. The Company shall not be liable for any infringement of other users’ personal information dealt with by a specific seller, regardless of the intention or negligence of the Company.

 

Article 26 (Users’ Obligation)

  1. Users should not be allowed to do the following.
    1. 1. Record false information in application or changes
    2. 2. Steal someone’s information
    3. 3. Voluntarily change information displayed on the Company
    4. 4. Perform acts of transmitting or displaying information or computer programs that the Company does not allow without permission (such as computer program)
    5. 5. Violate intellectual property, including works of a third party.
    6. 6. Perform acts of violating or impeding the honor and privacy of a third party.
    7. 7. Displaying, 3D printing or demanding of 3D model files on guns, swords, explosives, sprayers, electric shockers, crossbows and other items likely to be produced to these items in the law on safety management of guns, swords, and explosives, etc.
    8. 8. Perform acts of disclosing or displaying information that goes against good public orders and morals such as obscene or violent messages of image or voice.

 

Article 27 (Management and Operation of Posts)

  1. The contents of contents, goods and services registered by users who intend to post or provide them shall not be the following cases. In this case, the Company can refuse 3D printing service of posted file for stable service, cancel the order and delete it without prior notice.
    1. 1. Blames the Company, other user or a third party or impede their honor by slander
    2. 2. The contents violate public order and morality
    3. 3. Deemed to be related to criminal activity
    4. 4. Infringement or anticipated infringement of copyrights or other rights of a third party
    5. 5. Violates regulations with regard to contents, method, period or capacity prescribed by the Company
    6. 6. Posts pornographic material or links pornographic website
    7. 7. Promotes illegal copying hacking
    8. 8. Advertisement for profit-making without prior approval of the Company
    9. 9. Inappropriate posts for the bulletin board
    10. 10. Regarded to violate other relevant laws and regulations
  2. If necessary, the Company may suspend the membership, refuse or restrict the service if it is deemed to be reasonable cause including the Paragraph 1 of this Article. In addition, in order to comply with laws and regulations, and to protect the rights of others, the Company can take the necessary action.
  3. User shall be liable for all rights and responsibilities of user’s posts, and all civil/criminal liability arising from the infringement of others’ intellectual property by user’s posts.

 

Article 28 (Relation between Linking mall and Linked Mall)

  1. If a major mall and a minor mall are linked by hyperlink method (i.e. items including texts, graphics and videos, etc., may be hyperlinked), the former is referred to as a linking mall (website) and the latter is referred to as a linked mall (website).
  2. If the linking mall disclaims any warranties on its website about the linked mall’s transactions with the user with regard to the products and the services independently provided by such linked mall, the linking mall does not guarantee such transactions.

 

Article 29 (Compensation for Damages and Indemnification Clause)

  1. The company shall not be liable for any damages to users, except in the case of serious negligence of the Company in connection with the services provided by the Company.
  2. The fault caused by users in their service use shall be exempted from the responsibility of the Company.
  3. In the event of any damages to the Company caused by user’s violation of this terms’ provisions, the user who has violated these terms and conditions shall be compensate the Company for all damages to the Company and indemnify the Company from the damages.
  4. The damage caused by the Company’s affiliate(partner) shall be in accordance with the terms of the affiliate and shall be based on the principle of resolving disputes between the affiliate and users.
  5. The Company guarantees that the 3D printing product provided by the Company will substantially fulfill its function within the limits of 3D printing technology and within the limits of 3D modeling design. However, because the design has not been made by the Company, user is liable for legal responsibility with regard to design specifications and performance of 3D model files. The company makes no guarantees about the 3D model file itself provided by user and does not guarantee that the 3D model file is suitable for specific use.

 

Article 30 (Prohibition of Transfer)

Members cannot transfer, secure, or otherwise dispose of this service use agreement or other usage contract status without the prior consent of the Company in writing.

 

Article 31 (Reversion of Copyright and Limitation of Use)

  1. Copyright and other intellectual property of work such as services provided by the Company, computer software, images, marks, logos, designs, service names, information and trademarks shall be reverted to the Company.
  2. Users should not use information acquired in using the Company for profit-making nor make a third party use that information by way of copying, transmission, publication, distribution, or broadcasting without prior consent of the Company.
  3. The Company shall notify the user of its use of user’s copyright under the agreement.
  4. It is regarded that User gave a permit to use(execute) his/her intellectual property such as copyrights of drawings, sketches, ideas, 3D model files, etc., or secondary copyright creation right which user provided to the Company, to the Company and the necessary third party within the scope provided by the Company.

 

Article 32 (Notification on Intellectual Property and Copyright of Third Parties)

  1. The Company shall respect the intellectual property of third parties and shall terminate, at any time, the transactions with users who repeatedly infringe third party’s intellectual property.
  2. When a third party notifies the Company that its copyright has been infringed, the third party can ask to stop copying and transmitting of copyrighted material if the third party gives the Company a written notice containing the following information. However, the third party may only submit the request if the claimer is a copyright franchisor or has already submitted data within the past one year which can be used to claim against repetitive infringement. Article 40 of the Enforcement Decree of Copyright Law.
    1. 1. A copy of the registration certificate of copyright in which he/she is indicated as the holder of the work, etc., or the equivalent thereof
    2. 2. A copy of the copyrighted work in which well-known indicator such as his/her name or alias is indicated or the equivalent thereof
  3. If any third party claims that the user’s contents infringe his/her copyrights, the Company may suspend copying and transmitting the contents in accordance with copyright law and other relevant laws, and notify him/her and user(who posted the contents) of the fact. Article 103 (2) of the Copyright Law.
  4. The user who has received notification of Paragraph 3 must prove that he/she has the right to copy or transmit it if he/she intends to continue copying or transmitting, by submitting the request of resumption(including the request for electronic document) to the company prescribed by the ordinance of the ministry of culture, sports and tourism, within 30 days from the date he/she was notified of suspension in copy and transmission by the Company, attaching one of the following materials for explanation(including electronic document. Article 42 of the Enforcement Decree of Copyright Law.
    1. 1. A copy of the registration certificate of copyright in which he/she is indicated as the holder of the work, etc., or the equivalent thereof
    2. 2. A copy of the copyrighted work in which Well-known indicator such as his/her name or alias is indicated or the equivalent thereof
    3. 3. A copy of the contract proving the fact that the person has the right to reproduce or transfer, or equivalent material
    4. 4. Materials that can confirm the fact that the term of protection of copyrighted work has ended
  5. The Company may regard the notice to be invalid if the notice of a third party or user related to this Article, and shall have no responsibility to answer or reply to it.

 

Article 33 (Settlement of Dispute)

  1. The Company shall promptly and properly cope with claims and/or opinions offered by users. However, in the event that prompt settlement is not available, it shall provide notification of the cause and date of settlement immediately.
  2. The Company may follow the reconciliation of the committee on an e-commerce dispute, which is established on the basis of basic e-commerce laws and their enforcement rules, in the event of the occurrence of an e-commerce dispute between the Company and users.

 

Article 34 (Competent Court and Proper Law)

  1. The Company shall file a lawsuit on an e-commerce dispute, which may occur between the Company and users, to the Seoul District Court.
  2. The law of Republic of Korea shall be applied to an e-commerce lawsuit between the Company and users.

 

Addendum <2018.4.1>

  1. These terms and conditions shall be in force as of April 1, 2018.
  2. The previous terms and conditions is replaced to these terms and conditions

 

Addendum <2017.11.1>

  1. These terms and conditions shall be in force as of November 11, 2017

 

Addendum <2016.5.30>

  1. These terms and conditions shall be in force as of May 30, 2016

Miscellaneous (Regulations on 3D printer sharing service)

 

Article 1 (Payment)

For 3D printer sharing services, the actual payment using non-certified method will be made at the time printer owner accepts the order, not at the time the buyer requests the order.

  1. If the printer owner accepts the order and if the payment fails due to the deficiency of account balance of the purchaser, it will be requested to complete the payment within twenty four (24) hours. There are two automatic payment requests in total and links will be provided for manual payments.
  2. The first automatic payment will take place twelve (12) hours after the payment fails.
  3. If the first automatic payment fails, a second automatic payment request will be made after twenty four (24) hours.
  4. If the payment fails until the second request, the order will automatically be canceled.
  5. In addition to the two automatic payment requests in twenty four (24) hours, A link is provided that allows buyer to enter and order. Automatic payment request will be canceled when he/she pays with this link.

 

Article 2 (Automatic Order Cancellation)

  1. If the printer owner does not accept the order within twenty four (24) hours after the request to accept the order, the order will be cancelled automatically.
  2. when printer owner accepts the order and the buyer progresses the payment, and if the payment fails due to insufficient funds, the payment will be requested again within twenty four (24) hours. If the payment has not been completed within twenty four (24) hours, the order will be cancelled automatically.

 

Article 3 (Order Cancellation by Printer Owner)

  1. The printer owner may, within the entire order process including after the acceptance of the order, cancel or refuse to accept the order under technical or other good reason. This includes but is not limited to:
    1. 1. 3D content has technical flaws (e.g., there is an error in 3D modeling file, there is a printer restriction, etc.)
    2. 2. 3D content violates terms of service use, other laws and regulations
  2. Printer owner and buyer will not pay any expenses if printer owner does not accept the order or if the order is cancelled in the middle of the ordering process(including any point in time).

 

Article 4 (Cancellation of Order by Purchaser)

  1. Neither printer owner nor buyer will not be charged if buyer cancels the order before printer owner accepts the order.
  2. Buyer will pay 100% of the printing costs if the buyer cancels the order after printer owner accepts the order. And the printer owner will be paid all the rest of printing costs by deducting commission of “Service” from the amount of buyer’s deposit, as is the case with normal successful printing.
  3. If buyer raises objections to the contents of Paragraph 2, the Company will analyze the order process and process it in one of the following three (3) ways. In this case, the refund will be limited to the amount which deducts service fee from the amount deposited by buyer.
    1. 1. If it is deemed that printer owner is entirely responsible, the entire amount which has deducted commission of service fee will be refunded to the buyer.
    2. 2. If printer owner is deemed not to be responsible as the order has been fulfilled properly, the buyer will be charged full printing cost, and the remaining amount which has deducted service fee will be transferred to the printer owner.
    3. 3. If both parties are deemed to be responsible, the Company will refund 50% of remaining fees which has deducted service fee deposited by buyer and will refund the rest 50% of the fees to the printer owner.
  4. If buyer cancels his/her order due to his/her complaint after watching the printed photo posted on service by printer owner, the Company will refund 100% of the amount to the buyer.
  5. If buyer raises objections to the contents of Paragraph 4, the Company will analyze the order process and process it in one of the following three (3) ways. In this case, the refund will be limited to the amount which deducts service fee from the amount deposited by buyer.
    1. 1. If it is deemed that printer owner is entirely responsible, the entire amount which has deducted commission of service fee will be refunded to the buyer.
    2. 2. If printer owner is deemed not to be responsible as the order has been fulfilled properly, the buyer will be charged full printing cost, and the remaining amount which has deducted service fee will be transferred to the printer owner.
    3. 3. If both parties are deemed to be responsible, the Company will refund 50% of remaining fees which has deducted service fee deposited by buyer and will refund the rest 50% of the fees to the printer owner.
  6. If buyer cancels his/her order due to his/her complaint on the quality of 3D printing, the Company will refund 100% of the amount to the buyer. If the buyer cancels the order, the buyer can no longer claim any rights to the output of the order.
  7. If buyer raises objections to the contents of Paragraph 6, the Company will analyze the order process and process it in one of the following three (3) ways. In this case, the refund will be limited to the amount which deducts service fee from the amount deposited by buyer.
    1. 1. If it is deemed that printer owner is entirely responsible, the entire amount which has deducted commission of service fee will be refunded to the buyer.
    2. 2. If printer owner is deemed not to be responsible as the order has been fulfilled properly, the buyer will be charged full printing cost, and the remaining amount which has deducted service fee will be transferred to the printer owner.
    3. 3. If both parties are deemed to be responsible, the Company will refund 50% of remaining fees which has deducted service fee deposited by buyer and will refund the rest 50% of the fees to the printer owner.

 

Article 5. The Company’s Exemption of Liability

  1. The Company makes transaction order between buyer and printer owner possible, but does not engage in any kind of 3D printing operation or delivery, and makes no warranty.
    1. 1. If product is found to be defective after delivery, printer owner must be responsible for all procedures and liability with regard to refund or production, delivery.
    2. 2. In the case of pickup, it is considered that the printed work is not delivered regardless of the actual delivery until the buyer confirms the delivery by pressing confirmation of printed work button. Therefore, please confirm that buyer will proceed with completing the confirmation of printed work after delivering the printed work, as printer owner might have disadvantage during the refund process.
    3. 3. The buyer must thoroughly check 3D print photographs or printed work, notify the printer owner in case of an error, and request further action.
    4. 4. The buyer must make direct requests to printer owner, not the Company, for 3D printing and additional printing. The buyer cannot object to the Company for reasons such as the absence of goods, damage goods, etc. In this case, all problems such as refund of purchase price, exchange of goods, etc. must be resolved directly with the printer owner.
  2. The company shall not engage in any dispute arising between the parties concerned, including printer owner, buyer, shipper, etc., in relation to the order and not be liable for this. In this case, such disputes must be resolved by the parties concerned. The Company will engage in the order only when both parties officially object to the Company.

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